Human Connection in the Age of AI

If software engineering and mathematics are representative of generic problem solving, the fact that AI is rapidly conquering them (the very fields closest to home for AI researchers, and thus trained on first) means the rest of knowledge work is likely to meet the same demise.

If so, jobs with an element of human connection are likely to become more important than ever before, with roles such as doctors and teachers thriving in the future. If human connection becomes the bottleneck in efficiency, companies most adept at human connection work should see their value rise. In there somewhere, human connection companies disguised as software engineering companies could do well, such as CSU (Constellation Software), whose edge lies in earning the trust of founders looking to sell businesses with sticky customer bases.